How our Legal policy applies
Our Legal policy explains the conditions for creating and using an account, the details we request, and the checks applied before account access or a wallet transaction is completed. Access depends on local law, and you must provide accurate account information so we can match your
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phone verification with the account record. DANA, OVO, GoPay and QRIS may appear in payment history as transaction references; bank transfer and virtual account records can show a bank name such as BCA, BRI, Mandiri or BNI. We keep policy wording available for checking before you
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proceed, and we may ask for clarification when a payment or account detail does not match. If a rule affects your account, contact support through the account help route so we can identify the relevant record and explain the next step.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.